Privacy Policy Security and Privacy Statement
We prioritize your privacy and security above all else, providing the highest standard of protection. This policy outlines the information we collect, how we use it, and the measures we take to protect your data.
Information Management
1.Information Collection
When you make a purchase at our store, we collect the following information as part of the transaction process:
・Personal Information: Name, address, and email address
・Technical Information: IP address to identify your browser and operating system Additionally, we may contact you via email to share information about new products and latest updates as necessary.
2.Information Usage
We use the collected information for the following purposes:
・Processing and shipping orders
・Providing customer support
・Conducting statistical analysis for service improvement
・Informing you about new products and exclusive promotions We will not use your information for any purpose beyond those stated above without your consent.
Consent Management
1.Obtaining Consent When you provide us with personal information, it is understood that you consent to its use for specified purposes. For secondary purposes (e.g., marketing), we will obtain your explicit consent beforehand.
2.Withdrawal of Consent Should you change your mind after giving consent, you may withdraw it at any time by contacting us at the email address below. Contact: cs@phenimax.com
Information Disclosure
Your personal information may only be disclosed under the following circumstances:
When required by domestic or international law With your explicit consent
Third-Party Services
We partner with carefully selected third-party service providers and share your information as necessary. This includes payment processing, shipping arrangements, and data analytics services.
1. Third-Party Provider Responsibilities
Each provider handles your data with care and complies with all applicable legal regulations. We recommend reviewing their respective privacy policies for detailed information.
2. International Data Transfer
Some providers and servers may be located in jurisdictions different from your country of residence. In such cases, your data may be subject to the laws of those jurisdictions. Example: If a customer residing in Canada uses a payment gateway located in the United States, their data may be subject to disclosure under U.S. laws.
Data Security
We employ the latest technology and industry standards to protect your personal information from unauthorized access and improper use. All payment information is processed through trusted providers, and we do not store credit card information.
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