Shipping

Shipping Fees:

Enjoy Free Shipping on all orders over $120.00, before tax and shipping charges.

For orders below $120.00, a flat rate shipping fee of $15.00 will be applied.

Shipping Locations:

We deliver worldwide.

Please note that all our products are shipped directly from Japan.

Order Processing Time:

Our business hours are Monday through Friday, 8:00am-5:00pm in Japan (excluding weekends and Japanese national holidays) 

Any orders submitted on Friday, Saturday and Sunday will be processed on the following business day.

Orders are typically processed and dispatched within 3-5 business days. 

Estimated Delivery Time:

Standard delivery times vary based on your location and typically range from 1-4 weeks after dispatch.

Please be aware that unforeseen circumstances such as customs clearance and weather conditions may affect delivery times.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

You can track your order using the provided tracking number on the carrier's website.

Currently, we use DHL Express for all shipments

Shipping Restrictions:

We are unable to deliver to P.O. boxes or APO/FPO addresses.

Additional Notes:

For any inquiries regarding special delivery instructions or requests, please contact us.

Please note we are not responsible for custom fees and duties.

‍If you have to pay custom duties and/or consumption tax, you will be required to pay it when you receive your order.

Our product prices do not include customs fees or taxes. We have no control over these charges. For more information, contact your local customs office. If you have any questions or concerns, contact us before purchasing. We will do our best to respond promptly.

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